DELIVERY & RETURNS

We deliver Dubai everyday except Sunday, Abu Dhabi every Monday, Wednesday and Friday, other Emirates once a week, except Fujairah. We do not deliver on Sunday.

Food is precious and we need to respect it. Our selection is the fruit of hard work from artisans and small producers, their operations are human-size and they give their best to provide quality. Moreover, we are very lucky to live in a country where food is not lacking but it is not the same case for some very close countries to the United Arab Emirates, where people thrive everyday to feed their children. For those reasons, we DO accept returns ONLY if the product is DRY product, has NOT been opened or damaged. We can not accept return of CHILLED or FROZEN items for obvious food safety reason.

Last but not least, we accept complains and returns within a period of 24 hours AFTER the date of delivery ONLY.

 

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